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Patient Concierge/ Patient Services Rep at Sight Partners Physicians

Spokane Valley, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

26.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Appointment Scheduling, Patient Registration, Insurance Verification, Medical History Collection, Customer Service, Triage, Microsoft Office, G-Suite, Communication Skills, EHR System Management

Industry

Medical Practices

Description

Description Empire Eye is a progressive ophthalmic medical and surgical practice. We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. Responsibilities include scheduling appointments, verifying demographic and financial information, completing patient registration in the EHR system, and collecting detailed medical histories. Provide patients with accurate expectations regarding exam visits, coordinate care with other services, triage calls to clinical staff, and manage documentation and follow-up. This will be a Hybrid position to include some of the Patient Services Representative duties. Provide exemplary customer service for our patients Patient check-in and out, answering phones Insurance referrals Processing patient paperwork as required Completing patient registration by obtaining consent for medical care and financial agreements Coordinating care with other services Providing information about services Requirements High School Diploma or equivalent Minimum one (1) year of general office experience in a healthcare setting, Ophthalmology preferred. Knowledge of Microsoft Office and G-Suite Demonstrate excellence in communication skills and the ability to convey ideas and information, verbally and in writing Ability to work in a fast-paced, team environment Benefits: Competitive Salary $19- $26 Medical, Dental, and Vision Insurance Robust Ancillary Benefits 401(k) Plan with employer contribution Company Paid Life Insurance Generous PTO/Holiday EEO Statement

Responsibilities

The role involves managing patient check-in/out, scheduling appointments, and verifying financial and demographic information. Additionally, the concierge coordinates care with other services and handles patient registration within the EHR system.