Patient Concierge/Receptionist/Medical Office Assistant - Cosmetic Dermatol at Vancouver Skin MD
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

0.0

Posted On

28 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description
  1. Schedule patient appointments accurately and efficiently, and manage the clinic schedule
  2. Provide superior customer service for patient queries received via phone, email and text
  3. Demonstrate consistent, high-quality customer service for all patients during their appointment process from time of booking to check-out
  4. Assist in setting up decor for the clinic, special events preparation, and maintaining the appearance/environment of the reception and waiting area
  5. Assist in ordering office supplies and patient-specific care items
  6. Complete transactions accurately, including creating invoices for patients, and ensure end-of-day accounting and receivables are finalized
  7. Demonstrate problem-solving abilities in different scenarios that are aligned with superior patient-oriented outcomes and customer service
  8. Educate patients on skin care products and services offered by the clinic
  9. Proficiency in Microsoft Office
  10. Previous reception or concierge experience (1 year minimum) required
    While we thank you for your interest, please apply only if you meet the requirements above and considering the position as a long-term opportunity.
    Job Types: Full-time, Permanent
    Pay: $24.00-$30.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site gym
  • Store discount

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • receptionist/front desk/medical related: 1 year (required)

Work Location: In person
Application deadline: 2025-08-05
Expected start date: 2025-08-1

How To Apply:

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Responsibilities

Please refer the Job description for details

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