Nurse Next Door Gippsland is a locally owned and operated business passionate about helping people live independently at home. Our purpose is to Make Lives Better by delivering exceptional care and a WOW customer experience.

Due to continued growth, we are seeking a friendly, organised, and reliable Full-Time Medical Administration Officer to join our Traralgon office.

About the Role

You will be the first point of contact for our clients and play a key role in supporting our clinical team and daily operations.

Key responsibilities include:

• Providing exceptional customer service in person and over the phone
• Working with Aged Care - Support At Home team
• Managing client bookings, schedules, and incoming calls
• Maintaining accurate and confidential patient records
• Liaising with clinical staff to support efficient client outcomes
• General administration and office duties

About You

To be successful in this role, you will have:

• Previous medical reception or specialist practice experience (preferred, not essential)
• Excellent communication and interpersonal skills
• Strong organisational skills with high attention to detail
• The ability to multitask and work well under pressure
• Confidence using computers and practice management software
• A professional presentation and a team-focused attitude

What We Offer

• Full-time, permanent position
• Supportive and friendly team environment
• Locally owned Gippsland business
• Opportunity to make a genuine difference in people’s lives