Patient Coordinator (48817) at Capitol Imaging Services

Sugar Land, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Insurance Verification, Appointment Management, Patient Communication, Data Entry, Record Keeping, Collaboration, Customer Service, Medical Terminology, HIPAA Regulations, Communication Skills, Interpersonal Skills, Organizational Skills, Multitasking, Scheduling Software, EMR Systems

Industry

Hospitals and Health Care

Description

Job Details Job Location: Houston MRI - Sugarland - Sugar Land, TX 77478 Position Type: Full Time Job Shift: Day We are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported. Key Responsibilities: Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care. Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed. Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency. Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance. Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records. Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination. Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism. Qualifications: Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services. Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations. Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in scheduling software and EMR systems Attributes: Empathetic, patient-focused, dependable, and passionate about helping others. Qualifications

Responsibilities

The Patient Coordinator will coordinate and schedule imaging appointments while ensuring optimal use of facility resources. They will also serve as the first point of contact for patients, providing empathetic guidance and managing patient communication.