Patient Coordinator at Brentwood Pediatric Dentistry at Specialty Dental Brands

Brentwood, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Attention To Detail, Communication, Multitasking, Teamwork

Industry

Hospitals and Health Care

Description

Description At Brentwood Pediatric Dentistry, we believe a child’s early dental experiences shape a lifelong relationship with oral health. We treat each patient as if they were our own, offering compassionate, minimally invasive care in a warm, supportive environment. Our team emphasizes preventive care, clear communication, and making visits as fun and stress-free as possible. We are looking for a friendly, organized, patient-centered individual to join our team as a Patient Coordinator — someone who will be the first impression and ongoing advocate for our patients and their families. Website: Brentwood Pediatric Dentistry Why Join Us? Be part of a fun, supportive pediatric team that truly loves kids. Work in a positive, family-focused environment where patients come first. Make a difference every day by helping children feel comfortable and cared for. Be supported with training and ongoing education to succeed in your role. Become part of a well-established practice trusted by families in Brentwood. Key Responsibilities: Greet patients and families, answer phones, respond to emails, and assist with inquiries Schedule appointments, confirm upcoming visits, manage appointment reminders Check patients in and out, collect necessary paperwork and consents Verify and update patient insurance and demographic information Estimate treatment costs, discuss payment options, and collect payments/co-payments Coordinate with clinical and administrative teams to ensure smooth patient flow Assist with tracking follow-up visits, referral coordination, and treatment plan scheduling Help maintain a patient-friendly environment (waiting room, informational materials, etc.) Address patient/family concerns or questions; escalate issues when needed Participate in continuous improvement efforts: help refine office systems, workflows, and patient communication Perform other duties and responsibilities as assigned by management Qualifications: Previous experience in dental, medical, or healthcare office administrative roles preferred Strong customer service orientation — ability to interact kindly and professionally with children, parents, and staff Excellent verbal and written communication skills Strong organization and attention to detail Ability to multitask and prioritize in a fast-paced environment High school diploma required; additional certification or training a plus Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Match Paid holidays Paid time off Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today! Requirements At least 1 year of experience in a dental front office setting preferred Customer Service experience Passion for delivering the best experience Ability to collaborate and be team-oriented

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Responsibilities

The Patient Coordinator greets patients and families, manages appointment scheduling, and ensures smooth patient flow. They also address patient concerns and participate in continuous improvement efforts.