Patient Coordinator at Elite Smiles at Specialty Dental Brands

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Insurance Verification, Communication Skills, Attention To Detail, Multitasking, Orthodontic Software, Data Entry, Customer Service

Industry

Hospitals and Health Care

Description

Description Patient Coordinator & Insurance Verification Specialist Elite Smiles Orthodontics – Atlanta, GA Are you organized, friendly, and passionate about helping patients feel at ease? Elite Smiles Orthodontics is looking for a Patient Coordinator & Insurance Verification Specialist to join our upbeat, patient-centered team! This dual-role position is perfect for someone who enjoys both connecting with people and handling the details that keep an orthodontic office running smoothly. About Elite Smiles Orthodontics At Elite Smiles, we believe every patient deserves a confident, healthy smile — and a fun, stress-free experience along the way. Our team works hard to create a welcoming, family-like atmosphere while delivering the highest standard of orthodontic care. We’re proud to be a trusted name in the Atlanta community and are looking for someone who shares our dedication to excellence and compassion. What You’ll Do Patient Coordination Greet patients and families with warmth and professionalism — you’re the first friendly face they see! Schedule, confirm, and manage appointments to keep the clinical schedule efficient. Answer phone calls, emails, and messages promptly and helpfully. Ensure all patient records are accurate and up to date. Guide new patients through the intake process and provide information about their orthodontic journey. Support treatment coordinators and the clinical team with administrative needs. Insurance Verification Verify orthodontic insurance benefits prior to patient appointments. Accurately enter insurance details into the practice management system. Communicate coverage, limitations, and financial responsibilities clearly to patients and families. Coordinate with insurance carriers to confirm eligibility and resolve discrepancies. Maintain organized records of verification and pre-authorization documentation. Collaborate closely with the financial and treatment coordination teams to ensure smooth case starts. What We’re Looking For Prior experience in a dental or orthodontic front office (insurance verification experience strongly preferred) Strong understanding of dental and orthodontic insurance plans, benefits, and terminology Excellent verbal and written communication skills Attention to detail and accuracy in data entry Ability to multitask and stay calm in a busy environment Warm, positive personality and genuine care for patient experience Familiarity with orthodontic software What We Offer Competitive pay based on experience Health and dental benefits Paid time off and holidays Opportunities for continuing education and career growth Supportive, team-oriented work environment The chance to make a real impact on patients’ lives every day

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Responsibilities

The Patient Coordinator will greet patients, manage appointments, and ensure accurate patient records. Additionally, they will verify insurance benefits and communicate coverage details to patients.