Patient Coordinator at Knoxville Oral Surgery at Specialty Dental Brands

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Customer Service, Team Collaboration, HIPAA Compliance, Office Management, Communication, Patient Registration, Appointment Confirmation, Organizational Skills, Problem Solving

Industry

Hospitals and Health Care

Description

Description Knoxville Oral Surgery is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. Website: Knoxville Oral Surgery Duties/Responsibilities: Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience. Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow. Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for. Register new patients and update existing patient demographics, collecting detailed personal and financial information. Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff. Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible. Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times. Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors. Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication. Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations. Requirements Requirements At least 1 year of experience in a dental front office setting Customer Service experience Passion for delivering the best experience Ability to collaborate and be team-oriented

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Responsibilities

The Patient Coordinator will manage patient scheduling, confirm appointments, and facilitate patient flow to ensure an efficient office environment. They will also greet patients, register new patients, and maintain confidentiality in accordance with HIPAA regulations.