Patient Coordinator at Red Rock Orthodontics at Specialty Dental Brands

Spanish Fork, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Customer Service, Communication Skills, Team-Oriented, Dependable, HIPAA Compliance, Appointment Management, Patient Registration, Administrative Operations, Patient Flow Coordination, Friendly Personality, Eager to Learn

Industry

Hospitals and Health Care

Description

Description The Patient Coordinator is responsible for managing the patient experience from the initial contact through treatment and follow-up. This role ensures smooth administrative operations in the front office while providing excellent customer service to all patients. The Patient Coordinator serves as a primary point of contact for patients and plays a key role in managing appointments, patient flow, and ensuring a positive patient experience. Website: Spanish Fork, UT Orthodontist Office | Red Rock Orthodontics What You'll Do: Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience. Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow. Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for. Register new patients and update existing patient demographics, collecting detailed personal and financial information. Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff. Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible. Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times. What We're Looking For: • Friendly, upbeat personality and excellent communication skills • Dependable, team-oriented, and eager to learn • Previous dental or orthodontic office experience preferred (but we’re happy to train the right candidate!) Comprehensive Benefits Package: • Medical, Dental, Vision, and Pet Insurance and • 401(k) • Paid holidays • Paid time off Join our team and be part of a practice dedicated to excellence in SPECIALTY care. If you're ready to take your career to the next level, apply today!

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Responsibilities

The Patient Coordinator manages the patient experience from initial contact through treatment and follow-up, ensuring smooth administrative operations. They serve as the primary point of contact for patients, managing appointments and facilitating patient flow.