Patient Coordinator at Timothy Glomb Pediatric Dentistry at Specialty Dental Brands

Orange City, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

21.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Administrative Operations, Customer Service, Appointment Management, Patient Flow Management, Payment Processing, Insurance Matters, Treatment Plan Review, Documentation, Phone Answering, Scheduling, Insurance Verification, Interpersonal Skills, Communication Skills, Claims Processing, Billing Functions

Industry

Hospitals and Health Care

Description

Description The Patient Coordinator is responsible for managing the patient experience from the initial contact through treatment and follow-up. This role ensures smooth administrative operations in the front office while providing excellent customer service to all patients. The Patient Coordinator serves as a primary point of contact for patients and plays a key role in managing appointments, patient flow, and ensuring a positive patient experience. Website: Why Join Us? Work in a kid-friendly pediatric dental practice focused on creating positive dental experiences for children. Be part of a team committed to providing compassionate, high-quality dental care for families in the community. Join a practice that emphasizes trust, comfort, and personalized patient care. Support a team dedicated to helping children build lifelong healthy oral habits. Work in a welcoming environment where teamwork and patient relationships are highly valued. Experience & Key Responsibilities: Manage patient departure processes, including scheduling follow-up appointments, processing payments, assisting with insurance matters, reviewing treatment plans and ensuring accurate documentation. Provide a positive final interaction to support patient satisfaction and proper billing. Answer phones and schedule, confirm, cancel, and reschedule appointments while optimizing provider time and accommodating patient needs. Verify patient insurance coverage and benefits prior to appointments. Address patient questions and concerns professionally using strong interpersonal and communication skills. Cross-train in claims processing and billing functions to support front-office operations. Participate in ongoing training to maintain proficiency in office policies, systems, and best practices. Perform additional cross-trained duties as assigned by management to support efficient office operations, including assisting with special projects or events when needed. Requirements High School Diploma or GED required. 1-3 years of experience in a dental office preferred Claims processing experience preferred Experience with dental practice management software and scheduling systems (Eaglesoft preferred) Exceptional communication and interpersonal skills with a strong focus on customer service. Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined. Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Join our team and be part of a practice dedicated to excellence in specialty care. If you're ready to take your career to the next level, apply today!

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Responsibilities

The Patient Coordinator manages the entire patient experience from initial contact through follow-up, focusing on smooth front office administration and excellent customer service. Key duties include managing appointments, processing payments, handling insurance matters, and ensuring accurate documentation during patient departure.