Patient Coordinator (Bilingual, Spanish) at Hero Practice Services

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

24.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient scheduling, Front office management, Payment collection, Customer service, Communication, Attention to detail, Microsoft Word, Microsoft Excel, eCW, Bilingual, Dental office operations

Industry

Hospitals and Health Care

Description

Company Overview Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork. Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero! Position Overview We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice. This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice. Pay range: $16.50-$24/hr Job Responsibilities * Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete * Call patients regarding appointment confirmations, reminders, and cancellations * Adhere to scheduling best practices to ensure the patient’s time is being optimized * Review patient and family health needs to ensure all needs are met * Coordinate patient flow by keeping the appointment schedule organized and full * Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc. * Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children Job Qualifications * Attention to detail and the ability to handle a diverse workload * Strong interpersonal skills and a friendly and outgoing demeanor * Bilingual a plus * Preferred knowledge of Microsoft Office, including Word and Excel, and eCW * Previous dental experience a plus In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Responsibilities

The Patient Coordinator is responsible for managing front office processes, including scheduling appointments, answering phones, and collecting payments. They also ensure the practice remains clean and provide a high-quality, compassionate experience for patients and caregivers.