Centerpoint Health is an FQHC looking for a Patient Coordinator for our Middletown and Franklin, OH locations. We provide services in primary health care, dental, ob-gyn, and behavioral health, and are in need of a full-time Patient Coordinator to join our amazing team!
This position supports the mission and vision of Centerpoint Health by working directly with patients to help them navigate and access community services while adopting healthy behaviors. The Patient Coordinator will promote, maintain, and improve individual and community health through screenings and data monitoring. Patient Coordinators provide creative strategies, materials, and tools for training, educating, and changing lifestyle behaviors and are active promoters of health in their community.

• Screen all incoming patients including eligible Medicare and Medicaid beneficiaries in the designated primary care clinics.

• Help individuals, families, groups, and communities develop their understanding and access to resources including health insurance, food, housing, quality care, and healthcare information. • Help to build understanding and social capital to support healthier behaviors and lifestyle choices.

• Hold or staff a table at workshops, group discussions, and community events to learn/advocate about ways the community can promote good health.
• Arrange transportation for healthcare appointments.
• Advocate for patient and community health needs.
• Provide culturally appropriate health education and information.
• Provide informal counseling and guidance on health behaviors.
• Responsible for reviewing and coordinating provider requests for referrals to outside specialists.
• Arranges and monitors referrals for CPH patients to outside specialists.
• Communicates with providers as needed to obtain input on coordination of care issues.

• Identifies providers for appropriate specialty that will accept patient’s insurance coverage, arranging appointments as needed. • Documents and informs patient of referral, prepares referral forms and transmits required information to specialists.

• Conforms with and abides by all regulations, policies, work practices and instructions.
• Instrumental in closing the referral loop.
• Works collaboratively with nurse care managers.
• Other duties as assigned.