Patient Coordinator - Dr. Shroff at TSAOG Orthopaedics & Spine

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Multitasking, Electronic Health Record Systems, Office Software, Medical Terminology, Patient-Focused Attitude, Compassion, Administrative Tasks, Insurance Verification, Patient Flow Management, Regulatory Compliance, Data Entry, Problem Solving, Scheduling

Industry

Hospitals and Health Care

Description

Description Job Title: Clinic Coordinator This Clinical Coordinator will be assigned to Sport Medicine Surgeon, Dr. Jeffery Shroff Travel between the following locations is required: New Braunfels and Schertz Job Summary: We are seeking a dedicated and organized Patient Coordinator to join our healthcare team. The ideal candidate will be responsible for managing patient interactions, ensuring a smooth and efficient patient experience, and supporting the administrative functions of our practice. Key Responsibilities: - Serve as the primary point of contact for patients, addressing inquiries and providing information about services. - Schedule and confirm patient appointments, ensuring optimal use of time and resources. - Maintain accurate patient records and ensure compliance with privacy regulations. - Assist patients with insurance verification and billing inquiries. - Coordinate communication between patients and healthcare providers to facilitate care. - Manage patient flow and ensure a welcoming environment in the office. - Handle administrative tasks such as filing, data entry, and maintaining office supplies. -Enters clinical charges into EMR. -Documents patient phone calls, prescription refill messages, and obtains physician signature. -Manages clinical risk issues for patients/physician. -Ensures patient phone calls are retrieved and returned in a timely manner. -Works with Medical Administrative Assist on phone and Athena documentation tasks (buckets). -Monitors and works “Hold” buckets on Athena Dashboard, assists Professional Reimbursement Department on resolving open claims. -Addresses concerns and/or complaints from patients, vendors, and staff members; escalates to Clinic Manager as needed. -Analyzes average patient wait times and makes recommendations for improvement as needed. -Coordinates Physician meeting schedules, to include finding solutions where scheduling conflicts may exist. -Coordinates On-Call rounding lists of patients. -Ensures regulatory compliance and reports any issues to Clinic Manager as they arise. Requirements Skills and Qualifications: - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in using electronic health record (EHR) systems and office software. - Ability to work effectively in a fast-paced environment. - Knowledge of medical terminology and healthcare processes is a plus. - Compassionate and patient-focused attitude. -Requires regular and predictable attendance. We are an equal opportunity employer and welcome applications from all qualified individuals. #Clinic1

Responsibilities

The Patient Coordinator will manage patient interactions, ensuring a smooth and efficient patient experience while supporting administrative functions. Key tasks include scheduling appointments, maintaining patient records, and coordinating communication between patients and healthcare providers.