ABOUT FERTILITY MAPPER

Fertility Mapper is a healthtech company on a mission to transform the fertility journey. We’re building a transparent, data-driven ecosystem that empowers people to make confident, informed decisions about fertility treatment.
We equip patients with personalised, clinically and financially relevant tools to help them navigate what can often be an overwhelming and emotional process, whether accessing private or public care. Our platform operates independently of clinics, offering trusted support when patients are considering or between treatment cycles.
We’re connecting people across the fertility ecosystem, beginning with clinic partnerships across the UK, and expanding to offer support and transparency at every stage of the journey.

THE ROLE

We’re looking for a compassionate and proactive Patient Care & Community Coordinator who’s excited to make a meaningful difference in people’s fertility journeys. This is a unique opportunity to support individuals through one of life’s most emotional experiences while building and nurturing a trusted, empowering online community.
You’ll be a key point of contact for people exploring fertility treatment through Fertility Mapper, providing clarity, reassurance, and a caring presence. Whether via WhatsApp, phone, email, or social media, you’ll help patients feel informed, confident, and supported at every step.
You’ll also care for our digital community, creating a welcoming, safe space where members can connect and share experiences. You’ll take ownership of events that bring our community together, and through regular contact with users, you’ll help shape how we improve our platform and services.
If you thrive in fast-paced environments, care deeply about people, and want your work to have real impact, we’d love to hear from you.