Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

MINIMUM QUALIFICATIONS

• Strong work ethic and relationship building skills.
• Self-motivated with the ability to manage time appropriately.
• Strong communication skills inside of the office and outside.
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.)
• Minimum 1-3 year of experience in a Care Team or Patient Navigation role.
• Must have valid drivers license and your own transportation.
• Dependable transportation to be able to travel locally between locations including patient homes, physician offices and Giving offices.
• Healthcare experience preferred.

MAJOR RESPONSIBILITIES

• 1.Patient Support:
• a.Will receive the patients from Patient Development department through a warm handoff process;
• b.Attend the patients’ doctor visits to provide support, address concerns, and facilitate communication between patients and healthcare providers;
• c.Conduct home visits to assess patients’ needs, deliver resources, and provide additional assistance as required;
• d.Conduct an initial set up home visit for patients newly approved for home health care. Provide information on the program, as well as facilitate caregiver onboarding;
• 2.Resource Delivery:
• a.Deliver comprehensive patient binders to patients’ homes containing plan of care and training information;
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• Communication:

• a.Serve as the main point of contact for patients, ensuring they have a dedicated resource for all inquiries, concerns, and updates regarding their care;
• b.Make courtesy calls to patients to check on their well-being, address immediate concerns, and maintain open lines of communication between the patient and the Giving Home Health Care clinical team;
• c.Conduct milestone calls to track patient progress, update them timely regarding their care, approvals, caregiver status, and any other updates to their care;
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• Advocacy:

• a.Act as a patient advocate by collaborating with healthcare providers to address patient concerns and ensure patients receive high-quality, personalized care;
• b.Advocate for patients’ needs and rights within the organization, promoting a patient-centered approach to healthcare delivery