Patient Coordinator at H2 Health

Hedgesville, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Coordination, Insurance Verification, Patient Records Management, Front Desk Operations, Interpersonal Skills, Communication Skills, Medical Terminology, EMR Systems, Computer Skills, Confidentiality, Office Software Proficiency

Industry

Wellness and Fitness Services

Description

Patient Coordinator | Outpatient | Full-time | 181 Roaring Lion Dr, Hedgesville, WV 25427 At Rankin Physical Therapy, an H2 Health company, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors. Your Role: As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations. Coordinate patient appointments, verify insurance, and handle referrals. Maintain and update patient records with accuracy and confidentiality. Assist with front desk operations, answering phone calls, and managing inquiries. Work closely with clinicians and administrative staff to enhance patient experience. Ensure a welcoming and organized clinic environment. High school diploma or equivalent; additional education in healthcare administration is a plus Minimum of 1 year experience in a healthcare or medical office setting Knowledge of medical terminology and insurance processes Exceptional interpersonal and communication skills Familiarity with Electronic Medical Records (EMR) systems and basic computer skills. Ability to handle sensitive information with confidentiality Proficient in using office software and electronic health records (EHR) systems Join us in making a positive impact on our patients' lives every day! Why Rankin Physical Therapy? We’re more than a workplace, we’re a team that supports your goals: Competitive compensation with performance-based bonuses that reward your outcomes Flexible scheduling to support work-life balance Career advancement and professional growth Full benefits: medical, dental, vision, and 401(k) with match Generous PTO, paid holidays, and company-paid life insurance Supportive, clinician-led team culture Additional perks: parental leave, employee rewards, discounts, and recognition programs Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you. Rankin Physical Therapy is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Responsibilities

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations. You will coordinate patient appointments, verify insurance, and maintain patient records.