JOIN OUR FRIENDLY TEAM AS A DENTAL TREATMENT COORDINATOR/RECEPTIONIST AT SMART IN CHESTER, CHESHIRE!

Are you passionate about dental health and enjoy making a real difference in people’s lives? Do you thrive in a supportive and lively team environment? If this sounds like you, we’d love for you to join us at our Chester practice in Cheshire!

ABOUT US

Our Chester practice is part of the Smart group with 100+ surgeries across 35 practices offering a wide range of services, including aligners, complex implants, endodontics, and restorative dentistry, along with NHS services. We are a growing practice with modern facilities, a friendly team, and a strong focus on patient care.

THE ROLE

We’re looking for a warm and experienced Dental Treatment Coordinator / Receptionist to join our team full-time, Monday to Friday. Some of our practices operate extended hours between 7am and 7pm, so flexibility is key. Working hours will be discussed during the interview stage.
You will play a key role in supporting patients through their dental journey, ensuring a seamless and positive experience from start to finish.

WHAT YOU’LL DO:

• Manage Treatment Plans: Coordinate finance applications, payment processes, and treatment scheduling.
• Marketing & Events: Support marketing initiatives and practice open days.
• Team Collaboration: Work alongside the reception and nursing teams to ensure efficient daily operations.
• Patient Engagement: Welcome new patients, explain treatment and payment options, and assist with treatment planning.
• Organisation: Maintain accurate patient records, manage appointments, and respond to enquiries professionally.