Patient Coordinator at SIMKO Support Center LLC

Town of Bethlehem, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

23.0

Posted On

15 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Organizational Skills, Attention To Detail, Teamwork, Scheduling, Payment Collection, Insurance Verification

Industry

Medical Practices

Description

Be a part of something special! At Albany Braces, we provide exceptional specialized orthodontic care and experiences that bring healthy, confident smiles to the faces of our patients. This requires a team of highly skilled and creative people who are committed to demonstrating teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally. The primary focus of the Front Desk Receptionist is to welcome each patient and provide quality service. You will assist with paperwork, scheduling and answering any questions that patients or parents may have. You will be responsible for: * Scheduling patients in accordance with office policies, protocols and time blocks. * Confirming contact information including address, telephone number and email. * Working closely with the clinical team by communicating any necessary information to assist each patient. * Answering high volume of patient telephone calls. * Collecting and posting payments from patients. * Communicating with other dental offices and specialists regarding referrals, existing x-rays, claim history and any conditions of mutual patients. * Scanning letters, referrals, and records from other offices into patient’s account and document appropriately. * Preparing all new patient and recall paperwork for the next day. * Gathering and verifying insurance benefits. Skills: * Strong communication and customer service skills * Ability to work with patients of all ages * Excellent organizational skills and attention to detail * Works well independently and in a team environment Details: * Monday - Friday 7:55AM - 5:00PM * Pay Range: $19 - $23 Hourly   * Must be able to occasionally commute to any of our 5 practice locations - Albany, Delmar, Latham, East Greenbush, and Clifton Park  Benefits: * Competitive pay + growth opportunities * Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life insurance * FSA and HSA * 401K with company contributions * Paid time off + paid holidays * Free or discounted dental and orthodontic treatment Preferred Qualifications: * Previous dental experience preferred * Minimum of 1 year of customer-facing experience

Responsibilities

The Patient Coordinator welcomes patients, manages scheduling, and handles high-volume telephone calls. They are also responsible for collecting payments, verifying insurance benefits, and coordinating with other dental offices.