Patient Coordinator at uniCare Medical Group

Dubai, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

3000.0

Posted On

30 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hospitals & Health Systems

Description

Full job description

Job Description:

We are urgently seeking an attentive and trustworthy Female Floor Supervisor to join our medical centre in providing excellent Health Services to our clients in Dubai.

Key Responsibilities:

Supervise day-today activities of the Clinic and improve the process capability.
Executes all operational processes in line with the Operations Manager and monitors effectiveness.
Handle enquiries, payments and provide a high level of support and information to patients/guests.
Establish communication with the patient and their attendants and get feedback about clinics visits, stay, and patient care and maintain a record of the same for evaluation.
Work towards achieving the best when it comes to the number of visits in the clinic.
Take extra care of any VIP patient and keep the Branch Manager updated.
Build and promote the image of the facility.
Act as a coordinator between patient, doctor, and administration department.
Explain services available and need for the proper use of it.
Frequent inspection for the managing and cleanliness of the lobby, reception, concierge, and hospital/clinic entrance.
Handle patient complaint in a timely manner, takes notes and seeks HOD’s assistance if the complaint cannot be solved within the department.
To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
Update the shift checklist and make sure that all the tasks are completed.
Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
Knowledge principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Requirements:

Suitable Graduation Degree
Master Degree in Hospital Management (preferred)
Minimum 2 years of experience in a similar field in UAE
Should be able to speak Tagalog
Adequate knowledge of computer applications (i.e. word, excel, etc.)
Excellent communication skills, both written and verbal
Deal with complaints confidently & in professional manner
Excellent interpersonal skills
Ability to organize and prioritize
Good time management skills
Maintain good appearance and proper demeanor at work
Safety conscious, motivated, able to manage pressure, takes initiative
Displays integrity and honesty
Is service oriented and customer focused

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

Mandatory Questions: What is your age?
Mandatory Questions: What is your gender?
Mandatory Questions: What is your nationality?
Mandatory Questions: Do you have experience of working in similar role in UAE? YES or NO?
Mandatory Question: This is a junior level position with a salary range of AED 2500 to AED 3,000. Is that ok with you? YES or NO? (IF NO, PLEASE DON'T SEND YOUR CV)
Mandatory Question: Do you have experience of working in clinic or hospital? YES or NO?
Do you have strong verbal communication skills in Tagalo

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities