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Patient Education Coordinator at Carolinas Centers for Sight
Florence, South Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Communication, Surgery Scheduling, Chart Preparation, Insurance Knowledge, Patient Education, Telephone Correspondence, Chart Organization, Interpersonal Skills

Industry

Medical Practices

Description
Description Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. Primarily responsible for all patient communication for surgery. The successful candidate must be a person with an optimistic outlook on life and have excellent interpersonal skills. *Overtime may be required. Some travel may be needed. Job Responsibilities: Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries. Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care. Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness. Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans. Educate patients on insurance, including deductibles and out of pocket costs. Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information. Organize patient charts, systematically, and update all pertinent information for surgical procedures. Benefits: As a team member at Carolinas Centers for Sight, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. Matching 401(k) Employee Discount Wellness Program Paid Vacation & Holidays Uniform Allowance Training/Advancement opportunities Requirements High School Diploma or equivalent. Valid and active Driver’s License. Two years’ experience in a healthcare or patient education role.
Responsibilities
The Patient Education Coordinator is primarily responsible for all patient communication regarding surgery. This includes scheduling surgeries, preparing detailed charts, and educating patients on insurance and care instructions.