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Patient Engagement at ExperCare Urgent Care & Occupational Medicine
, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Multitasking, Patient Registration, Insurance Verification, Phone Management, Payment Collection, Appointment Scheduling, Medical Records Management, Organization

Industry

Medical Practices

Description
PATIENT ENGAGEMENT COORDINATOR (MEDICAL RECEPTIONIST) – FULL-TIME About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team! We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you. ---------------------------------------- KEY RESPONSIBILITIES • Greet patients and callers in a professional, welcoming manner • Complete patient registration and verify insurance information accurately • Answer and manage multiple phone lines with efficiency and professionalism • Collect payments and calculate charges correctly • Schedule follow-up appointments and manage patient referrals • Fax, scan, and manage medical records as needed • Keep the front office and waiting area clean, organized, and inviting • Support overall clinic flow and assist team members as needed ---------------------------------------- REQUIREMENTS • Strong customer service and communication skills • Ability to multitask and stay organized under pressure • Flexible availability, including evenings and weekends • CPR certification (or willingness to obtain) • Ability to pass a background check • Knowledge of Occupational Medicine is a plus ---------------------------------------- WHY EXPERCARE? • A team that values integrity, service, and excellence • Fast-paced, supportive environment with room to grow • Meaningful work that directly impacts your community • Competitive pay and benefits for full-time team members
Responsibilities
The coordinator is responsible for greeting patients, managing phone lines, and handling registration and insurance verification. They also manage medical records, collect payments, and ensure the front office remains organized.