Patient Engagement & Retention Specialist

at  LASIK MD

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Apr, 2025Not Specified24 Jan, 2025N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • You present treatment options to prospective patients across different regions through virtual & in-person meetings.
  • You provide accurate information to patients regarding surgery, pricing, and scheduling.
  • You manage and address patient questions accurately, concisely, and in a timely manner.
  • You enhance patient satisfaction by delivering personalized consultations, building rapport, and facilitating steps of their patient journey.
  • You are proficient in using computer tools such as Outlook, Word, and Excel for tasks such as results tracking, reporting, EMR systems for follow-up tasks, and managing patient-related activities.
  • You will be cross-trained as a Surgical Counselor and a Clinical Counselor (in-clinic positions).


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Graduate

Proficient

1

Toronto, ON, Canada