Apply by emailing with your resume or through the job post. If applying through email, please title the email “Patient Engagement & Sales Representative”.
✅ What You’ll Do

Primary role:

• Engage with prospective patients who have booked a free 15-minute consultation or abandoned checkout, answering questions and guiding them toward conversion.
• Follow up with patients via phone, text, or email to support onboarding and ensure they feel confident moving forward with our services.

Secondary role:

• Manage reviews and feedback, encouraging happy patients to leave reviews and responding to concerns with empathy and professionalism.
• Track patient satisfaction and engagement metrics, identifying opportunities for improved support and communication.
• Collaborate with our clinical and operations teams to ensure seamless hand-offs and a consistent experience across all patient interactions.

✅ What We’re Looking For

• 1-3 years of experience in sales, customer support, patient engagement, and/or healthcare admin (startups or virtual care a plus).
• Empathetic and confident communicator, especially over the phone and in writing.
• Comfortable with sales, you’re persuading, not pressuring.
• Highly organized, self-motivated, and able to manage follow-ups independently.
• Passionate about women’s health and excited to work in a mission-driven startup environment.

✅ Bonus If You Have

• Experience in digital health, concierge medicine, or wellness
• Familiarity with CRM tools or patient management platforms
• Comfort using metrics (conversion rates, NPS, etc.) to guide your work

✅ Job Details

• Location: Remote (Canada required). Our clinical and ops teams are primarily Ontario-based, and time zone alignment is helpful.
• Time: This is a full-time 40-hour/week role with need for availabilities some weekends.
• Compensation: Combination of base and bonus salary. Starting at $20-30 per hour with bonus. We believe in attracting A+ talent and compensating accordingly.

Apply by emailing with your resume or through the job post. If applying through email, please title the email “Patient Engagement & Sales Representative”.
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Expected hours: 40 per week

Experience:

• Sales: 1 year (preferred)

Work Location: Remot

Primary role:

• Engage with prospective patients who have booked a free 15-minute consultation or abandoned checkout, answering questions and guiding them toward conversion.
• Follow up with patients via phone, text, or email to support onboarding and ensure they feel confident moving forward with our services

Secondary role:

• Manage reviews and feedback, encouraging happy patients to leave reviews and responding to concerns with empathy and professionalism.
• Track patient satisfaction and engagement metrics, identifying opportunities for improved support and communication.
• Collaborate with our clinical and operations teams to ensure seamless hand-offs and a consistent experience across all patient interactions