Patient Experience Clerk Outpatients at Great Western Hospitals NHS Foundation Trust
Swindon SN3 6BB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Aug, 25

Salary

0.0

Posted On

06 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Use waiting lists, on hold reports and other patient tracking reports, to direct outpatient administrators to book outpatient appointments in line with the Trusts Elective Access, Booking and Choice Policy, monitoring booking performance against key performance indicators. Work with service leads to ensure Referral to Treatment (RTT) performance targets are met and patients are booked in order of chronology or clinical necessity and in accordance with the TrustsElective Access, Booking and Choice of Day policy and departmental Standard Operating Procedures. Check all patient demographics at clinic attendance, updating changes on the patient administration system and administering overseas patient payment forms. Manage follow up patient wait list for service by validating the Validation tool completing a test your knowledge and completing and submitting the information to the automation team within theagreed time frame.
Please see the attached job description for full informatio

Responsibilities

Please refer the Job description for details

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