REQUIREMENTS & QUALIFICATIONS

• Minimum 1 year of experience in a busy healthcare, pediatric, or allied health clinic setting
• Strong working knowledge of JANE EMR desired
• Excellent verbal and written communication skills; clear, compassionate, and confident
• Proven ability to multitask, stay organized, and prioritize under pressure
• High attention to detail and accuracy in data entry and documentation
• Tech-savvy and comfortable with email systems, digital forms, and Google Suite
• Collaborative team player with a proactive, can-do attitude, must be self-motivated and show initiative
• Comfortable working with children and families of all abilities
• Fluent in English; French is highly desirable
• Available for both daytime and evening shifts, Monday–Friday (some flexibility required) and possibly Saturdays
• Must be a Canadian citizen or permanent resident
• Must live locally and be available to work in-office only
• Vulnerable Sector Police Check required upon hire

TO APPLY, PLEASE SUBMIT YOUR RESUME AND A BRIEF COVER LETTER OUTLINING YOUR EXPERIENCE WITH JANE AND BUSY CLINIC SETTINGS AND REASONS WHY YOU WOULD BE A GOOD FIT FOR OUR CLINIC. COVER LETTER MUST CONTAIN THE CODE “PEC APRIL 2025” IN THE TOP LEFT-HAND CORNER. PLEASE SEND YOUR RESUME AND COVER LETTER TO PLAYONHIRING@GMAIL.COM.

https://playonpediatric.com/
Job Type: Full-time
Pay: $20.00-$23.50 per hour
Expected hours: No less than 32 per week

Benefits:

• Casual dress
• On-site parking

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Our clinic is open most days between 8:00 a.m. and 8:00 p.m. Are you available for various shifts between those times?
• Are you able to commute reliably for in-clinic shifts in the Barrhaven area of Ottawa?
• Do you have experience using Jane EMR?

Experience:

• busy healthcare/front desk: 1 year (required)

Work Location: In perso

KEY RESPONSIBILITIES

• Serve as the welcoming face of the clinic, greeting families with warmth and professionalism
• Manage a busy front desk, including high call volumes, appointment scheduling, and email communication and text messages
• Track daily metrics
• Coordinate appointment bookings and waitlists for a multidisciplinary team
• Handle billing, payment processing, insurance receipts, and documentation
• Ensure accurate and timely use of JANE EMR for scheduling, communication, and charting
• Support clinicians with administrative tasks and follow-up with clients as needed
• Maintain a tidy, organized, and child-friendly clinic environment
• Participate in team meetings, events, and occasional community outreach