Patient Experience, Food Services at Cook Children's Health Care System

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Meal Ordering, Dietary Restriction Verification, Order Management, Patient Interaction, Issue Resolution, Sanitation, Communication

Industry

Hospitals and Health Care

Description

Location: Medical Center - Fort Worth Department: Food & Nutrition Services Shift: Second Shift (United States of America) Standard Weekly Hours: 40 Summary: The Room Service Associate plays a vital role in the patient experience by ensuring accurate and timely meal service. This position requires a blend of excellent customer service skills and strict adherence to healthcare protocols. The associate will be responsible for taking patient meal orders over the phone, verifying that selections align with a patient's dietary restrictions, and accurately inputting orders into a system. The essential functions include meal ordering and order management, meal delivery and patient interaction, issue resolution and communication, cleanliness and sanitation, administrative task and support. Education: High School Diploma or equivalent required. Licensure, Registration, and/or Certification: Must have current City of Fort Worth Food Handler’s Card at time of employment and maintain throughout employment. Hours: 2nd Shift 12:00pm to 8:30pm One day off weekly and every other weekend off. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer. Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen. Please, create a profile and upload your resume/CV by clicking the Get Started button.

Responsibilities

The Room Service Associate manages patient meal orders by verifying dietary restrictions and inputting data into the system. They are also responsible for the timely delivery of meals and maintaining cleanliness and sanitation standards.