WHAT YOU’LL DO

• Be the first and last friendly face every patient sees-handle check ins, check outs, and appointment scheduling with confidence and warmth.
• Manage the daily schedule like a pro, anticipating flow changes and minimizing gaps
• Handle a multi-line phone system, answering inquiries with quality and care.
• Verify Insurance information, process claims and communicate clearly with providers and patients.
• Accurately maintain patient records.
• Communicate with dental team to ensure smooth handoffs and seamless patient journey.
• Trouble shoot scheduling, billing or insurance issues with empathy and effectiveness.