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PATIENT EXPERIENCE SPECIALIST / Outpatient Clinic at Recovia LLC
Tempe, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

19.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Appointment Scheduling, Patient Record Management, Medical Terminology, Electronic Health Records, Office Software, Verbal Communication, Written Communication, Patient Flow Management, Administrative Support

Industry

Mental Health Care

Description
Description PATIENT EXPERIENCE SPECIALIST / Outpatient Behavioral Health Clinic Recovia, LLC is seeking a PATIENT EXPERIENCE SPECIALIST for our Outpatient Behavioral Health Clinic in TEMPE Arizona. Hours are M-F, 7:45am - 4:45pm. The address is: Tempe Clinic 1910 E Southern Ave Tempe AZ 85282 This is NOT a remote or hybrid position. In this pivotal role, you will enhance patient interactions and support our mission of delivering compassionate and individualized care. Responsibilities: Serve as the primary point of contact for patients, addressing inquiries and providing exceptional customer service. Assist with scheduling appointments and managing patient flow to ensure a seamless experience. Maintain accurate patient records and documentation in compliance with healthcare regulations. Collaborate with clinical staff to facilitate communication regarding patient needs and treatment plans. Educate patients about services offered and guide them through their treatment journey. Support administrative tasks as needed to enhance operational efficiency. Foster a welcoming atmosphere that aligns with our values of compassion and inclusivity. If you're ready to make a meaningful impact in the lives of others while growing your career in a supportive environment, we invite you to apply today and join the Recovia, LLC revolution! Requirements Qualifications: Proven experience in a medical office setting, demonstrating strong customer service skills. Familiarity with medical terminology and administrative processes. Excellent communication skills, both verbal and written. Ability to work collaboratively within a team-oriented environment. Proficiency in office software and electronic health record systems is preferred.
Responsibilities
The specialist serves as the primary point of contact for patients, managing scheduling and flow to ensure a seamless experience. They are also responsible for maintaining accurate patient records and collaborating with clinical staff to facilitate treatment plans.