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Patient Experience Specialist at UPMC

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Appointment Confirmation, Patient Records, Database Maintenance, Customer Service, Administrative Support, Financial Functions

Industry

Hospitals and Health Care

Description

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

Responsibilities

This role involves providing administrative support for patient care, primarily by scheduling and confirming a high volume of appointments and surgeries through various communication channels. The specialist will also act as a liaison for patient records and maintain accurate databases.