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Patient Experience Specialist at UPMC
Pittsburgh, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Experience, Administrative Support, Scheduling, Appointment Confirmation, Telephone Communication, Web Communication, Email Communication, In-Person Service, Customer Service, Patient Records Liaison, Database Maintenance, Record Keeping, Financial Functions, Guidance

Industry

Hospitals and Health Care

Description
Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.
Responsibilities
This role provides administrative support for patient care, primarily involving scheduling and confirming a high volume of appointments and surgeries through various communication channels. The specialist also acts as a liaison for patient records and maintains accurate databases.