At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

EMPOWER PATIENTS AND ENGINEER THE FUTURE WITH US!

Join a mission-driven team passionate about transforming the patient healthcare experience. At the Tech@Lilly Consumer Experience Hub, we’re reimagining how patients connect to essential support throughout their treatment journeys—and we’re just getting started. With a bold vision to continue disrupting the space with automation and artificial intelligence, we’re looking for a forward-thinking Systems Engineer to help drive the next wave of innovation.

BASIC REQUIREMENTS:

• Bachelor’s Degree in Computer Science, Information Technology, related technical field

OR

• High School Diploma/GED with 7+ years of experience in IT technical roles
• 1+ years of professional experience in software engineering, systems development, or technical support for enterprise SaaS platforms—preferably those focused on customer engagement or support.
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

As a Systems Engineer on the Consumer Experience team, you’ll be responsible for taking strategic ideas and transformation objectives through the Alpha, Beta and Release phases of product development. You will be collaborating with stakeholders across our company to build, modernize, support, and optimize technical solutions that enable a frictionless, digital-first Lilly experience for our patients and caregivers.
You’ll collaborate closely with Lilly Patient Services and cross-functional Tech@Lilly teams to design scalable, AI-powered solutions that enhance patient support and streamline engagement workflows.