Patient Finance Specialist, Corrections Health Services, FT, M-F, 12P-8:30P at Jackson Health

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Financial Information, Customer Service, Data Entry, Medical Records, Payment Processing, Appointment Scheduling, Communication, Problem Solving, Compassion, Accountability, Respect, Expertise, Compliance, Teamwork

Industry

Hospitals and Health Care

Description

Correction Health Services - CHS Operations Department Address: This role can be based at any of three correctional facilities in Miami Dade County. Your location assigned is based on operational needs. The facilities are: Turner Guilford Knight: 70000 NW 41st Street Miami, Florida 33166 Pre-Trial Detention Center: 1321 NW 13th Street Miami, Florida 33125 Metro West: 13850 NW 41st Street Doral, Florida 33178 Shift Details: Full-Time, 8 Hour Afternoon/Evening Schedule, Monday through Friday 12 PM Noon to 8:30 PM, Rotating Weekends Every Other Week (on those weeks you will have 2 days off during the standard 5 days). Why Corrections: Miami-Dade Corrections Health Services (CHS) operates under Jackson Health System (JHS) and serves approximately 5,000 patients daily. Patient care is delivered by nearly 400 healthcare employees representing a diverse multidisciplinary team of nurses & nurse support staff, physicians, psychiatrists, social workers and other professionals. CHS supports Miami Dade Corrections & Rehabilitation at 3 facilities in Miami-Dade County and leverages the resources of a large public safety net health system in the areas of education, quality, risk management & compliance. Summary Patient Finance Specialist is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Responsibilities Interviews patients and or family/relative or other responsible party at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels. Obtain patient demographic information with insurance and financial information, as warranted. Searches MPI (Master Patient Index) completely and assigns the correct medical record number. Notify supervisor or designate of any medical record numbers. Verify all insurance and obtain pre-certification/authorization for services, as warranted. Obtain proper authorization for treatment and approved codes from insurance carriers. Assigns insurance plan accurately. Calculate and collect patient liable amounts. Explain policies regarding services rendered according to JHS collection policies. Receives and processes all patient payments in accordance to JHS Collections Policy and Procedure-issues receipts and maintains the integrity of all payments. Secures all required signatures are obtained for treatments, release of medical information, assignment of insurance benefits and payments of services from legally responsible parties. Obtains copies of necessary patient identification and insurance cards. Scans all documents timely. Answers any questions and explains policies clearly. Assists patients and or family/relative with appointment scheduling, as warranted. Process patient charts according to paperwork flow needs and established productivity standards. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patients medical record and financial file. Welcomes patients and family members in a professional manner. Contacts clinical staff for emergency medical needs and answer patient and visitor questions. Informs patient of or their representative of delinquent accounts and attempt to obtain payment. Check for physician orders and attached them to the patient medical records to ensure that patient are receiving appropriate tests. Guides patient to his/her destination or refers patient to an available Guest Services Representative. Responsible for timely bed assignment in to ensure patient are placed in appropriate unit based on established criteria. (Specific for Behavioral Health Center). Works closely with unit managers to problem solve issues related to transfers to or from external facilities. (Specific for Behavioral Health Center). Reviews insurance contract matrix to verify appropriate hospital placement in accordance with the patients insurance plans. (Specific for Behavioral Health Center). Attends in-services presentations and completes mandatory education, as warranted. Attends minimum of 80% of scheduled staff meetings. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Experience Generally requires 0 to 3 years of related experience. Education High school diploma is required. Bachelor's degree in related field is strongly preferred. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Responsibilities

The Patient Finance Specialist is responsible for timely and accurate patient registration, including interviewing patients for account information and verifying insurance coverage. This role involves processing patient payments and ensuring compliance with collection policies.