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Patient Financial Services Coordinator | Patient Access | PRN | Variable Sh at UF Health
Jacksonville, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Interpersonal Skills, Communication, Insurance Knowledge, Decision-Making, Attention to Detail, Task Prioritization, Cashiering Functions, Stress Management, PC Knowledge, Typing Speed

Industry

Hospitals and Health Care

Description
Overview Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service. Qualifications Education Required: GED or High School Diploma Preferred: Bachelor’s degree, CHAA certification, and experience in a healthcare/medical insurance environment Required Experience 3–5 years of customer service experience, preferably in a healthcare environment Necessary Skills and Qualifications Strong interpersonal skills Ability to communicate effectively with individuals from diverse backgrounds Knowledge of insurance requirements (preferred) Excellent decision-making skills and initiative Strong attention to detail Ability to prioritize tasks and organize workflow Ability to perform cashiering functions Ability to handle stressful situations in a professional manner Working knowledge of PC/Windows environment Minimum typing speed of 25 words per minute (wpm)
Responsibilities
The Patient Financial Services Coordinator completes the admission and registration process while serving as a liaison between patients and healthcare staff. They handle walk-in patients and incoming calls, resolving issues related to patient accounting independently.