Patient Intake Specialist - Full time at Suite Life Medical PC

Fall River, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Intake, Customer Service, Insurance Verification, EMR Systems, Medical Terminology, Organizational Skills, Communication Skills, Confidentiality, HIPAA Compliance, Appointment Scheduling, Office Support, Detail-Oriented, Empathy, Team Collaboration, Referral Coordination, Clinical Documentation

Industry

Medical Practices

Description

Description About Us At Suite Life Medical we provide compassionate, patient-centered infusion care in a comfortable outpatient setting. Our team is dedicated to ensuring that every patient receives safe, timely, and personalized treatment. We are growing and seeking a detail-oriented and empathetic Patient Intake Specialist to join our team. This position will be based out of our Fall River, MA location. Full time, Monday-Friday, 8-4:30pm. Medical, Dental and Vision benefits are available if needed. Position Summary The Patient Intake Specialist plays a key role in creating a positive first impression for patients and their families. This position is responsible for coordinating all aspects of patient intake. The ideal candidate will be organized, professional, and committed to exceptional patient service. Responsibilities Serve as the primary point of contact for new and returning patients. Collect and verify patient demographics, insurance, and referral information. Collect all clinical documents pertinent to the therapy ordered. Work closely with referral sources to help coordinate seamless and efficient patient care. Schedule patient appointments. Collaborate with clinical and administrative staff to ensure seamless patient flow. Maintain confidentiality and comply with HIPAA and organizational policies. Assist with patient inquiries, billing questions, and general office support. Why Join Us Supportive, collaborative work environment Opportunities for growth within a specialty care setting Competitive compensation and benefits package A mission-driven organization making a meaningful difference in patients’ lives Requirements Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum 1–2 years of experience in healthcare administration, medical office, or intake coordination (infusion or specialty clinic experience preferred). Knowledge of medical terminology, insurance verification, and prior authorization processes. Proficiency with EMR systems and Microsoft Office Suite. Excellent communication, organizational, and customer service skills. Ability to work independently and as part of a multidisciplinary team.

Responsibilities

The Patient Intake Specialist is responsible for coordinating all aspects of patient intake and serves as the primary point of contact for new and returning patients. This role involves collecting and verifying patient information, scheduling appointments, and collaborating with clinical and administrative staff to ensure seamless patient flow.