Patient Intake Specialist at New England Dermatology & Laser Center

Springfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

23.14

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Interaction, Customer Service, EHR Documentation, Medication Reconciliation, Attention to Detail, Communication, Anatomy Knowledge, Physiology Knowledge, Dermatology Knowledge

Industry

Medical Practices

Description

Description New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for another Patient Intake Specialist who is a team player with conscientious work ethic to join our busy specialty practice. Heavy in-person patient interaction as part of the patient care team. Primary duties include: rooming patients, facilitating a positive patient office experience while maintaining efficiency of provider schedules; collecting and entering patient information for the provider encounter into EHR (medications, allergies, previous medical history/pathology, height, weight, etc.); completing medication reconciliation; noting patient’s concerns and chief complaint. Pay Hiring range $19.28-23.14 per hour based on experience and education. Schedule M-F 7:15a-4p, 40 hours per week (45 minute non-paid lunch) 8-hour shift Day shift Monday to Friday No weekends Work setting In-person. The regular work location will be varied between our offices (Springfield, Longmeadow, Northampton and Westfield) based on staffing and provider needs. This position reports to the General Dermatology Manager. Benefits Paid time off 401(k) - 6% Employer contribution (3% safe harbor, 3% profit sharing) Individual Coverage Health Reimbursement Arrangement (ICHRA) Dental insurance Dependent Care Flexible Spending Account Health Savings Account Life & AD&D insurance – $40,000 (employer paid) Limited Flexible Spending Account Medical Flexible Spending Account Vision insurance Life insurance for employees & dependents Employee assistance program Free parking Requirements High school diploma or GED required. Prior customer service experience preferred. Professionalism, ability to communicate with patients and document patient information in designated EMR with accuracy and attention to detail. Knowledge of anatomy and physiology related to dermatology and related disorders, medications and treatments for dermatology related conditions helpful.

Responsibilities

The Patient Intake Specialist will interact heavily with patients as part of the care team, rooming patients and ensuring a positive office experience. Responsibilities also include collecting and entering patient information into the EHR and completing medication reconciliation.