Patient Liaison Officer at Circle Health Group
Great Missenden, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 25

Salary

28000.0

Posted On

10 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description
Responsibilities
  • You convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.
  • You ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC).
  • You facilitate necessary access times and information required for patients to convert to procedure.
  • You appropriately influence patients to choose Circle Health Group for their procedure.
  • You provide pre-consultation information and indicative pricing accurately and promptly to the NEC and to patients that have enquired directly to the hospital/self-pay office to maximise conversion to appointment.
  • You book appropriate self-pay patients into a suitable clinic appointment.
  • You comply with all relevant mandatory training.
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