You convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.
You ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC).
You facilitate necessary access times and information required for patients to convert to procedure.
You appropriately influence patients to choose Circle Health Group for their procedure.
You provide pre-consultation information and indicative pricing accurately and promptly to the NEC and to patients that have enquired directly to the hospital/self-pay office to maximise conversion to appointment.
You book appropriate self-pay patients into a suitable clinic appointment.