The Hospital for Natural Medicine in Munich (KfN) is one of Germany's leading complementary medicine clinics. For over 100 years, we have integrated recognized complementary medicine methods, such as naturopathy and classical homeopathy, into scientifically sound conventional medical treatment concepts. Our multimodal treatment approach utilizes the additional therapeutic effects of complementary medicine, which are based on stimulating the body's own self-regulation. Activating the body's self-healing and regulatory powers promotes the sustainable recovery of our patients, from which those with chronic illnesses particularly benefit. The KfN's range of indications covers the entire spectrum of diseases within internal medicine and related specialties.

The deployment will take place in two of the following three sub-areas, depending on qualifications and operational needs.

Your tasks:

Patient registration area

• Responsibility for the inpatient registration of patients
• Preparation and review of all application documents
• Data collection and maintenance in the hospital information system (HIS)
• Occupancy management
• Answering patient inquiries as a competent contact person
• Close collaboration with other departments of the clinic

Gate/Admission area

• Admission and initial contact of our patients and relatives
• Administrative patient admission (review of documents, data entry and maintenance in the hospital information system)
• Clarification of insurance issues and cost bearers
• General secretarial work in the reception area (telephone service, mail distribution, cash handling, filing, receiving visitors)
• Ensuring a smooth process even in the afternoon and on weekends

Therapy planning area

• Organization and coordination of appointments and treatment procedures
• Close collaboration with the specialist departments
• Billing preparation and ensuring complete documentation
• Patient-oriented collaboration with other departments of the clinic
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