Patient Manager at Ramsay Health Care UK

London, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 26

Salary

55000.0

Posted On

23 Sep, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hospitals & Health Systems

Description

Key ResponsibilitiesLead the operational delivery of a large-scale healthcare assessment contract, ensuring performance targets and service standards are consistently achieved.
Work closely with senior leadership teams to deliver contractual KPIs and operational objectives.
Drive service improvements by reviewing operational processes, identifying efficiencies and implementing best practice.
Build and maintain strong relationships with clients and external stakeholders, acting as a trusted operational partner.
Prepare and present operational performance updates, action plans and service improvement initiatives to senior stakeholders.
Collaborate with clinical leadership teams to ensure operational and clinical priorities remain aligned.
Support quality, governance, compliance and health & safety requirements across multiple sites.
Lead, coach and develop a team of operational managers and support staff.
Oversee performance management, succession planning and employee development initiatives.
Lead organisational change programmes, ensuring successful implementation and adoption across the business.
Identify, manage and mitigate operational risks, escalating issues where appropriate.

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Responsibilities

Key ResponsibilitiesLead the operational delivery of a large-scale healthcare assessment contract, ensuring performance targets and service standards are consistently achieved.
Work closely with senior leadership teams to deliver contractual KPIs and operational objectives.
Drive service improvements by reviewing operational processes, identifying efficiencies and implementing best practice.
Build and maintain strong relationships with clients and external stakeholders, acting as a trusted operational partner.
Prepare and present operational performance updates, action plans and service improvement initiatives to senior stakeholders.
Collaborate with clinical leadership teams to ensure operational and clinical priorities remain aligned.
Support quality, governance, compliance and health & safety requirements across multiple sites.
Lead, coach and develop a team of operational managers and support staff.
Oversee performance management, succession planning and employee development initiatives.
Lead organisational change programmes, ensuring successful implementation and adoption across the business.
Identify, manage and mitigate operational risks, escalating issues where appropriate.