Patient Navigator - Connect - Fulltime, Days at Texas Health Resources

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Referral Processing, Scheduling, Healthcare, Documentation, Insurance Authorization, Pre-Certification, Patient Education

Industry

Hospitals and Health Care

Description

Patient Navigator Fast-paced, high-volume clinic looking for a top skilled Patient Navigator Work location: 612 East Lamar Arlington, Texas 76011 Work environment: Remote Contact Center – onsite training may be required Work hours: Full-time, 40 hours weekly; Monday thru Friday, (8am – 5pm) Department Highlights: · Remote Opportunity · Opportunity to enhance your goals and values Here’s What You Need: · High School Diploma or equivalent (REQUIRED) · One year of Customer Service experience (REQUIRED) · One year of experience in a contact center environment, referral processing and scheduling experience and/or healthcare environment (PREFERRED) · BCPA within 18 months of hire (PREFERRED) What You Will Do: · Process and complete referrals as directed by Primary Care Providers, following Patient Navigation protocols and expectations. · Utilizes exceptional customer service skills to communicate with patients, referring and service providers, and clinic staff to complete referrals accurately and expediently to minimize errors and reduce delays in care. · Documents referral information in tracking program to be consistent with documentation in the EMR · Submits documentation to obtain insurance referral authorizations and pre-certification for ancillary services, diagnostic testing, and imaging. · May educate patient on expectations. Additional perks of being a Texas Health employee: · Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. Entity Highlights: At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org. #LI-RE1

Responsibilities

Process and complete referrals as directed by Primary Care Providers, following Patient Navigation protocols. Utilize exceptional customer service skills to communicate with patients and clinic staff to complete referrals accurately and expediently.