Patient Navigator (RN) Surgical Oncology / Full-time at CHRISTUS Health

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Advocacy, Cancer Care, Communication Skills, Empathy, Care Coordination, Medical Terminology, Interpersonal Skills, Active Listening, Healthcare Systems, Cultural Sensitivity, Problem Solving, Compassion, Oncology Knowledge, Financial Assistance Knowledge, Supportive Care Options, Collaboration

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: As an Oncology Patient Navigator (OPN), you will play a crucial role in guiding patients through their cancer care journey, ensuring they receive comprehensive support beyond clinical treatment. The OPN will work closely with patients and their families to address needs, coordinate services, identifying and eliminating barriers to care, and provide valuable information about cancer care options. Your primary focus will be on enhancing the patient experience by removing barriers, facilitating access to resources, and offering compassionate support. Demonstrates compassionate and caring manner with clients in person and over the phone. Additionally, the OPN functions as a patient advocate facilitating accessibility to care and promotes optimal patient-centered care that supports and empowers individuals, respects individual choices and meets health care needs of patients. Qualifications EDUCATION: High school diploma or equivalent required. Bachelor’s degree preferred. CERTIFICATION/LICENSES: Oncology Patient Navigator Certification (or obtained within 2 years) SKILLS: * Demonstrate basic knowledge of medical and cancer terminology * Demonstrate familiarity with and know-how to access and reference evidence-based information regarding cancer screening, diagnosis, treatment, and survivorship * Demonstrate basic knowledge of cancer, cancer treatment, and supportive care options, including risks and benefits of clinical trials and integrative therapies * Identify potential physical, psychological, social, and spiritual impacts of cancer and its treatment * Demonstrate general understanding of healthcare payment structure, financing, and where to refer patients for answers regarding insurance coverage and financial assistance * Demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and health professionals * Employ active listening and remain solutions-oriented in interactions with patients, families, and members of the healthcare team * Demonstrate empathy, integrity, honesty, and compassion in difficult conversations * licensed and non-licensed professionals and act within professional boundaries * Demonstrate basic understanding of cancer, healthcare systems, and how patients access care and services across the cancer continuum to support and assist patients * Ability to coordinate various functions and activities for maximum cooperation and integration of services providers and persons receiving care within a clinic for continuum of care services * Ability to understand and implement sensitivity and culture of care measures appropriate to a diverse population * Ability to work with various levels of the CHRISTUS organization including clinical, financial, administrative and medical staff. EXPERIENCE: Minimum of 5 years of experience in a health care setting and related experience with quality, care coordination and oncology preferred. NATURE OF SUPERVISION: -Responsible to: Manager, Cancer Center ENVIRONMENT: - Blood borne pathogens - A Well-lighted office area. Occasional exposure to activities and infectious diseases in patient care areas. PHYSICAL REQUIREMENTS: Ability to move around settings of care. Requires close work, good vision, dexterity to write as well as to use computer keyboard. Ability to handle stressful situations.

Responsibilities

The Oncology Patient Navigator will guide patients through their cancer care journey, ensuring comprehensive support beyond clinical treatment. This includes addressing needs, coordinating services, and providing information about cancer care options.