JOB OVERVIEW

Due to our company expansion, we are now seeking a proactive and organised Patient Pathway and Booking Coordinator to join our dynamic administrative team. In this pivotal role, you’ll ensure patients experience a smooth, well-managed journey from referral to treatment, working closely with consultants, clinical staff, and administrative colleagues.

REQUIREMENTS

• Excellent organisational skills with a keen eye for detail.
• Confident communicator with a calm, professional manner.
• A team player with a genuine commitment to delivering high-quality care.

• Coordinate outpatient, diagnostic, theatre and follow-up appointments.
• Manage patient bookings using electronic systems with precision and care.
• Be the primary point of contact for patients throughout their care journey.
• Communicate effectively with consultants and insurers to support patient pathways.
• Maintain accurate records and ensure documentation is up to date and accessible.
• Support clinical planning by anticipating and resolving scheduling issues.