YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· Administration experience
· Strong attention to detail
· NHS experience (desirable)
· Competent with Microsoft office programmes

WHAT YOU’LL BE RESPONSIBLE FOR:

· The post holder will be responsible for delivering an effective and efficient support service to specialty/CAT teams, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.
· Responsible for the timely processing and distribution of all incoming mail
· Ensure all letters, faxes and documents received into the area of work from whatever source are date stamped upon arrival and processed according to the established Standard Operating procedures (SOPs)
· Support Patient Pathway Coordinator (PPCs) with printing documents from a variety of systems, including the medical transcription system
· Check that all printed clinic and appointment letters are complete and accurately addressed, and escalate any that need correction to PPCs
· Assist the Patient Pathway Coordinators and PPCs to ensure all healthcare notes and diagnostic results are available for each patient at the beginning of the clinic session
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.