76 Wimpole Street, London, W1G 9RT
Up to £36,000 per annum DOE
Job Title: Patient Reception Team Leader
Department: Phlebotomy
Location: 76 Wimpole Street, London, W1G 9RT
Contract /Hours: Full Time, Permanent (40 hours per week)
Salary range: Up to £36,000 per annum DOE

ABOUT US:

Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.
Sonic Healthcare UK encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 2,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.
Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.
Due to the nature of work that Sonic Healthcare UK undertakes, our clients require that Employees filling certain roles, need, as part of their on-boarding to complete a DBS Check. This role falls in to the category of requiring a DBS check (standard)

An opportunity has arisen for a Full Time Patient Reception Team Leader in our Patient Services Department at 76 Wimpole Street.
Overall Job:
To lead the team in patient reception area and to ensure safe and accurate management of all samples being taken and then processed in line with TDL Health and Safety Policies and CQC regulations.
To support in the management of the patient journey and the safe transit of samples to The Halo ensuring safe onward delivery to relevant laboratory departments.
To have a comprehensive understanding of the departmental requirements as well as supporting the administration of departmental needs to ensure the sooth operational delivery of patient reception.
Weekdays shift with opportunity for weekend overtime.

At TDL we offer a variety of excellent staff benefits including:

• Training and development opportunities – supporting professional development
• Annual salary review - No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
• Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
• Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
• Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
• Permanent Health Insurance and Death in Service Cover
• Life Assurance – providing salary continuation for long term illness (six months qualifying period)
• Employee Assistance Programme – supporting staff wellbeing
• Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
• Perkbox – Access to additional staff perks and benefits such as high street discounts
• Company Pension Scheme – company and staff contributions which increase with service
• Competitive annual leave allowance - 23 days
• Flexible working hours – we support and offer flexibility around shift patterns and working schedule

Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.
We respect and value the diversity of our staff and welcome applications from diverse communities.