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Patient Registration Representative at WakeMed Health & Hospitals
Raleigh, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Registration, Customer Service, Administrative Duties, Data Entry, Insurance Verification, Copay Collection, Appointment Scheduling, Interpersonal Skills, Communication Skills, Healthcare Administration

Industry

Hospitals and Health Care

Description
Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Customer Service Preferred
Responsibilities
The Patient Registration Representative is responsible for checking patients in for appointments, entering demographic and insurance information, and collecting point-of-service payments. They also act as a liaison between patients and healthcare professionals to ensure high-quality customer service.