Patient Registration Scheduler at Gun Lake Tribe

Martin Township, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

21.51

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Data Entry, Electronic Medical Records, Medical Terminology, Medical Coding, Microsoft Office, Organizational Skills, Multi-tasking, Telephone Skills, Communication Skills, Confidentiality, Flexibility, Independence, Attention to Detail

Industry

Government Administration

Description

Job Title: Patient Registration/Scheduler Department: Health & Human Services Reports to: Business Office Manager Location: Health & Human Services Building Status/Level: Non-Exempt/Full-Time Wage: $16.80 - $21.51 Open Date: October 6, 2025 Close Date: October 16, 2025 SUMMARY The Patient Registration/Scheduler works in a fast-paced environment. This position is responsible for being the first point of contact for clinic visits and appointments as well as answering and routing of incoming phone calls. The Patient Registration/Scheduler prepares the daily patient appointment schedule and collects and verifies patient demographics and insurance information required for the visit. This position requires a pleasant demeanor and professional attitude. ESSENTIAL QUALIFICATIONS * High school diploma or GED * Three years of medical office experience * One year of experience with data entry and Electronic Medical Records (EMR); EPIC experience preferred * Working knowledge of medical terminology and medical coding * Demonstrated experience with direct responsibility for the protection and appropriate use of highly confidential information * Proficient in Microsoft Office computer programs including Word, Excel, PowerPoint, Outlook, and Publisher DUTIES AND RESPONSIBILITIES include, but are not limited to the following: * Welcomes and greets all patients and visitors in person or over the phone * Interviews incoming patients prior to admission to gather demographic, insurance, and emergency information * Verifies patient eligibility for services * Explains policy and procedures as needed to ensure that patients and clients understand their rights * Schedules and completes patient registration for clinic appointments * Prepares electronic medical record for each patient visit to the clinic * Completes data entry for the electronic medical record * Completes patient registration entries within 24 hours of clinic visit * Collects payment and reconciles cash draw * Works closely with clinical staff and attends daily huddles to ensure accurate and timely communication regarding scheduling and patients * Ensures reception area and front desk are cleaned and maintained * Assist other department staff as assigned OTHER SKILLS, AND ABILITIES * Flexible, highly organized, and able to work independently * Ability to work under pressure with minimal supervision * Excellent customer service and interpersonal skills * Strong telephone skills and etiquette * Must possess strong interpersonal communication skills both verbal and written * Must have good organizational skills and the ability to multi-task * Ability to operate postage, fax, and copy machines * Able to be patient, courteous and reliable * Ability to correspond with individuals throughout all levels of government and intergovernmental organizations CONDITIONS OF EMPLOYMENT * Occasional non-traditional hours including working evenings, weekends and holidays as assigned to meet program needs and deadlines * Ability and willingness to travel for program requirements, meetings, and continuing education SECURITY SENSITIVE This position will have access to information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected under IHS/HIPAA policy rules and regulations. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation and drug/alcohol test. NATIVE AMERICAN PREFERENCE The Match-E-Be-Nash-She-Wish Band of Pottawatomi recognizes Native American preference in its hiring and employment policies. EMPLOYER BENEFITS AND COMPENSATION The Gun Lake Tribe offers a competitive base salary and the best benefits package around * Medical, dental, vision and telehealth coverage for employees and all dependents, with no employee premium! * Paid Time Off and Holidays * Short-and-long term disability coverage * Life insurance for the employee, spouse and their dependents * 401K/Roth retirement plan with employer matching contributions * Employee Assistance Program * Voluntary Benefits: AFLAC and Flexible Spending Account, additional life insurance * On-site gym, free memberships for entire household TO APPLY You are required to register and apply through our online employment portal to be considered for this position. https://gunlaketribe-nsn.gov/employment/ [https://gunlaketribe-nsn.gov/employment/] If you require assistance or to apply in person, please call 269.397.1780, to schedule an appointment.

Responsibilities

The Patient Registration/Scheduler is responsible for being the first point of contact for clinic visits and appointments, as well as answering and routing incoming phone calls. This role includes preparing the daily patient appointment schedule and collecting and verifying patient demographics and insurance information required for the visit.