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Patient Relations Rep II - Front Desk at Sarasota Memorial Health Care System

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Skills, Data Input Skills, Professional Demeanor, Effective Relationships, Initiative, Self-Direction, Multi-Tasking, Dependability, EHR Knowledge, Medical Terminology, Microsoft Office Skills, Oral Communication, Written Communication, Third Party Payer Knowledge

Industry

Hospitals and Health Care

Description

Job Summary Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Required Qualifications - Require computer, keyboard and data input skills.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability. Preferred Qualifications - Prefer some college or vocational training.- Prefer a minimum of one (1) year of experience in a physician office.- Prefer knowledge of EHR/EMR.- Prefer knowledge of medical terminology.- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Prefer a professional, neat appearance with strong oral and written communication skills.- Prefer basic knowledge of third party payers. Mandatory Education HS EQ: High School Diploma, GED or Certificate Preferred Education Required License and Certs Preferred License and Certs Work Days/Shift/Start Time Monday-Friday 8:00am-4:30pm

Responsibilities

The Patient Relations Rep II is responsible for patient-related activities including scheduling, check-in, checkout, and follow-up. They act as a liaison between the physician, patient, facility, and insurance company while ensuring compliance and confidentiality.