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Patient Relations Rep. at Saint Barnabas Medical Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Conflict Resolution, Interpersonal Communication, Medical Terminology, Patient Advocacy, Bilingual Spanish, Complaint Documentation

Industry

Hospitals and Health Care

Description

Patient representative will be self-directed to serve the patient and/or their family members in the inpatient and outpatient setting. This position will communicate with patients by assuring that their complaints are heard, documented and investigated in a timely manner. Responsibilities: The candidate will provide optimum communication with other services to promote a team approach to patient care, while representing the hospital in a professional manner. A patient representative will assist in getting information, clarifying choices and advocating choices for the patient when deemed appropriate. Candidates must have: * Education Required: High School Diploma or Equivalency\ * Bilingual in Spanish/English preferred * Knowledge of conflict resolution, Interpersonal communication skills, * Basic understanding of medical terminology * 1 or 2 years working in a hospital or medical setting.

Responsibilities

The representative serves as a liaison for patients and families in inpatient and outpatient settings to ensure complaints are documented and investigated. They advocate for patient choices and collaborate with other medical services to promote a team approach to care.