Patient Revenue Officer - Support Services at Epworth

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Computer Skills, iPM, Customer Service, Switchboard Operation, Administrative Experience, Written Communication, Verbal Communication, Interpersonal Skills, Attention To Detail

Industry

Hospitals and Health Care

Description

Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. Epworth’s values define our approach and our delivery. We pride ourselves on communicating our values and delivering on them in a real and meaningful way. Our Values are Compassion, Accountability, Respect and Excellence. Epworth’s purpose is Every Patient Matters. Our Vision is Delivering another 100 years of exceptional healthcare and innovation to the Victorian community. Job Description Epworth HealthCare's Finance & Business Services division is seeking a motivated and enthusiastic individual to join our team as a Patient Revenue Officer (Support Services). Responsibilities include: Answering and directing phone calls Scanning of documents and data entry Actioning departmental emails Processing of incoming and outgoing mail Providing ongoing support to Credit, Billing & Accounts Receivable as required This is a full time position working 38 hours per week, located within the Epworth Corporate building in Richmond. Starting time is variable between 8 or 9am. Working from home will also be available once fully trained. Position Description Inherent Requirements Qualifications Skills & Experience To be successful in the role you will have: Strong computer skills A sound knowledge of iPM (desirable) Previous customer service, switchboard, or administrative experience in the health sector Excellent communication skills, both written and verbal This position would suit applicants who have excellent communication and interpersonal skills, attention to detail and can work independently. Additional Information Why Epworth Epworth’s Culture is inclusive; we work as a team and are constantly focusing on professional and career development. You will be supported by great teams with excellent leaders and provided with the opportunity to increase your knowledge through extensive educational programs and opportunities. At Epworth, it’s a community- It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to the following benefits: Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package at the highest level of salary packaging benefits available to healthcare workers up to $15,900p.a. (pre-tax) plus an additional $2,650 (pre-tax) for food, beverage, and holiday accommodation expenses annually Paid parental leave program in addition to government parental leave Ability to purchase up to 4 weeks additional leave Access to the largest educational scholarship program in Australia Discounted private health insurance Reduced out-of-pocket expenses for health services at Epworth Visa sponsorship with a path to permanent residency is available Enquire Further / Apply For an expression of interest for further consideration (in confidence), please use the APPLY button and attach your CV and cover letter, to commence the application process. For more information phone Epworth Talent on (03) 9426 0606. As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care. It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care. Hospital/Service: Epworth Corporate

Responsibilities

The role involves managing phone calls, scanning documents, and performing data entry for the Finance & Business Services division. Additionally, the officer provides support to the Credit, Billing, and Accounts Receivable teams.