Patient Sales Representative -Work from Home / Dayshift at Twoconnect

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Service, Chiropractic Services, Lead Management, CRM Software, Communication Skills, Interpersonal Skills, Organizational Skills, Time Management, Multitasking, Empathy, Professionalism, Confidentiality, Teamwork, Scheduling, Payment Processing

Industry

Outsourcing and Offshoring Consulting

Description

Respond to enquiries received through various marketing channels (phone, email, online forms, etc.). Provide information about our chiropractic services, addressing any questions or concerns potential patients may have. Manage incoming leads and follow up in a timely manner. Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system. Track and report on lead conversion rates and other relevant metrics. Schedule initial consultations and follow-up appointments for new and existing patients. Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes. Handle payment transactions for consultations and treatments. Provide detailed information about pricing and payment options. Deliver excellent customer service, ensuring a positive experience for all patients. Address any issues or complaints promptly and professionally. Bachelor’s degree or Certificate IV in relevant discipline preferred. Proven experience in a sales support or customer service role, preferably within a medical or healthcare setting. Background in the medical field, such as healthcare administration, medical sales, or a similar area. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficiency with lead management and CRM software. Ability to multitask and prioritize effectively. Empathetic and patient-focused attitude. High level of professionalism and confidentiality. Ability to work independently and as part of a team. Why Join Twoconnect? We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: Work from home Mon - Fri: 7:00 AM – 4:00 PM PHT(adjustments will be made for daylight saving time) HMO with 1 free dependent and medical reimbursements Government-mandated benefits Work from home allowances Opportunities to work with leading companies in Australia and beyond Training programmes for career development Engaging company outings, team activities and wellness sessions Supportive, inclusive culture Dedicated managers focused on your growth and success Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team. 🔗 Learn more about us through our official pages: Website: https://twoconnect.com.au/ Careers: https://apply.workable.com/twoconnect-careers/ LinkedIn: https://linkedin.com/company/twoconnectau Facebook: https://www.facebook.com/2woconnect/ Instagram: https://www.instagram.com/twoconnect_/

Responsibilities

The Patient Sales Representative will respond to inquiries about chiropractic services and manage incoming leads. They will also schedule consultations and handle payment transactions while ensuring excellent customer service.