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Patient Scheduling Assistant | CentraCare Connect at CentraCare Clinic
Saint Cloud, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

25.54

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Registration, Scheduling, Customer Service, Communication, Call Center Experience, Microsoft Office, Diversity Awareness

Industry

Hospitals and Health Care

Description
Find your purpose as a Patient Scheduling Assistant with CentraCare! The Patient Scheduling Assistant (PSA) will work at our South Point location off of Clearwater Road in St. Cloud within a fast-paced team structured call center environment for training, then will move to a work from home structure. The PSA will be answering phone calls from patients calling their primary and specialty care clinics and will be responsible for completing patient registration and scheduling over the phone. This position will have no face-to-face contact with patients. The PSA will also be responsible for providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice. Schedule Full-time 80 hours every 2 weeks Days | Mon, Tues, Thurs, Fri and e/o weekend 8AM-4:30PM; Occasional holiday Work from home after in-person training Pay and Benefits Starting wage $18.28 per hour; exact pay determined by years of related experience; shift differential pay offered for wknds.. Pay range: $17.00-$25.54 per hour Full time benefits: medical, dental, PTO, retirement, employee discounts and more! Tuition reimbursement and college grant programs available. Qualifications High school graduate or equivalent required. Two years’ previous call center or health care experience required. Associates degree in a related field preferred. Strong knowledge of computer programs including Microsoft Office Products is required. ** Approximately 4 weeks in-office for training, training hours can be flexible, but if you can work FT hours during training you will be able to work from home sooner. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Responsibilities
The Patient Scheduling Assistant will answer phone calls from patients and complete patient registration and scheduling over the phone. This position requires providing superior customer service in a fast-paced call center environment.