Patient Scheduling Associate 1 at Radiology Associates of Hartford PLLC

Enfield, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Experience, Medical Terminology, Patient Demographics, Insurance Information, Clinical Information, Electronic Medical Record, High Volume Fax Processing, Communication, Confidentiality, HIPAA Compliance, Team Collaboration, Attention to Detail, Time Management, Problem Solving, Scheduling, Patient Care

Industry

Medical Practices

Description

Description Responsible for indexing incoming faxes which are not limited to: patient exams, lab reports, prior studies, insurance authorizations for multiple imaging center locations which involve reviewing and processing accurate patient demographics, insurance information and clinical information in accordance with Radiology Associates of Hartford protocol pertinent to the requested exam and transferring it into the Electronic Medical Record. Responsibilities are performed via computer with a high volume of daily fax requests that are received seven days a week from patients and/or referring to physician offices. Performs other related duties with the job classification or organizations as necessary or as assigned by management.?? ESSENTIAL RESPONSIBILITIES Accept a high volume of inbound faxes to review and process patient exams according to physician RX orders with the ability to accurately transfer information into the EMR.?? Accept special assignments/projects to support Call Center, Scheduling and RAH practices.?? Complete RX is received on unscheduled patients aligned with RAH policy, scheduling guidelines and medical appropriateness while ensuring accuracy in a timely manner.? Accurately index faxes to the appropriate category?? Consult with RAH team to ensure written and/or electronic orders (RX) when necessary to verify the completeness of RX once written or electronic RX is received.? Manage and escalate priority issues; route questions to appropriate resources.? Communicate relevant information to the scheduling team lead, supervisor and/or management to maintain continuity of care.? Assure that patient rights to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained.? Maintain confidentiality of all classified and sensitive information and records, including patient care information by the Health Insurance Portability and Accountability Act (HIPAA).? Attend and participate in seminars, in-service educational classes, staff meetings and on-the-job training programs as required.?? All other duties as assigned. Requirements KNOWLEDGE & SKILLS Required: Computer experience and ability to type a minimum of 35 wpm? Required: Medical terminology? EDUCATION & EXPERIENCE Required: High School Diploma or GED? Required: Proven track record of accurate and efficient work? WORK ENVIRONMENT This position is a remote role that allows the employee to perform job duties from a home office or another approved remote location.

Responsibilities

The Patient Scheduling Associate is responsible for indexing incoming faxes related to patient exams and processing accurate patient information into the Electronic Medical Record. They must manage a high volume of daily fax requests and ensure compliance with Radiology Associates of Hartford protocols.